Industry Requirements

Merchants who fall into a restricted industry will have a few more requirements due to compliance with the law or reputational risk that is typical for these types of merchants. 

Below are guidelines that show what is needed and what will be required when an application is reviewed by underwriting.  Please use this as a tool to know what is required in each scenario when setting up new accounts. 

Below are the requirements for a standard ecommerce website. These are card brand requirements and must be fulfilled on a website that will be processing credit card transactions. 

• Website must be valid and working. (i.e. not registered to GoDaddy or a Parked website)
• Merchant contact information-providing a way for a customer to get in contact with the merchant.
• Products & services, including pricing, that reflect the goods and services sold.
• A complete secured checkout process with shopping cart, personal information/credit card forms etc. 
• Terms & Conditions including:
  • Privacy policy 
  • Refund/Return policy 
  • Delivery/Shipping policy 
  • Cancellations policies (where applicable) 
  • Exact dates of free trial periods (if offered) 
• Card acceptance brand marks in full color.

Below are the requirements for a payment portal. Payment portals are bill payment websites that are exclusively designed to accept payments for previous services or for donations. No ecommerce sales, products or services are offered on payment portals.

• Merchant contact information-providing a way for a customer to get in contact with the merchant.
• A complete secured payment screen showing personal information/credit card forms etc. 
• Terms & Conditions including:
  • Privacy policy 
     

Card Not Present firearm sales are restricted and therefore have additional requirements. All merchants (Retail, MOTO, Ecommerce) must provide their Firearms License. The license has to list the Legal or DBA name. All merchants must be processed through the Harris Bank (Region 67) application. 

Merchants who will be using OpenEdge to process Card Not Present transactions for Firearm sales, the following will be required:

Ecommerce:

In addition to the Standard Ecommerce Requirements listed above the below are required:

• Shipping policy must state that all firearms must be shipped to an FFL for pickup.
• Website checkout pages must require customers to have the firearms shipped to a licensed FFL dealer, and cannot allow the customer to enter a shipping address of anywhere but a licensed FFL dealer.

MOTO:

• Underwriting will do a phone confirmation that must verify that firearm sales are picked up in the store of the original sale and/or merchant must require customers to have the firearms shipped to a licensed FFL dealer, and cannot ship to a non FFL dealer or person.
• Must provide shipping policy via a website and it must state that all firearms must be shipped to an FFL for pickup and/or must be picked up in store.

OR

• Must provide written shipping policies and it must state that all firearms must be shipped to an FFL for pickup and/or must be picked up in store.

Card Not Present wine sales are restricted and therefore have additional requirements. If the merchant also does Card Not Present Beer, Liquor or Spirits this is prohibited entirely.

Merchants who will be using OpenEdge to process Card Not Present transactions for Wine Sales, the following will be required: 

Ecommerce:
In addition to the Standard Ecommerce Requirements listed above the below are required:

• Card Not Present Shipping Disclosure must include the following:
  • The merchant ships via a leading provider that has established relevant age verification controls and obtain an adult signature (21+ years of age) upon delivery.
  • Must provide a list of states that are prohibited to ship to. (AL, DE, KY, MS, UT)
• Card Not Present Age Verification must include the following:
  • Needs to state that purchases of wine must be made by someone 21+ years of age.
  • Must have restrictions on checkout that will not allow purchases of someone under 21 years of age. 
    • It is required that there must be a place to enter the date of birth on the check out page. 
    • When a merchant enters their date of birth on the checkout page the logic must stop the check out process from continuing if the age of the person entered is not 21 years or older.  
    • If they are under 21 they also must state that the purchaser must be 21 years or older.

MOTO:

• They must have the shipping disclosures and age verification on the website (as described above).

OR

• They must provide written shipping disclosures and age verification to us (as described above).

Financing companies are prohibited and therefore have additional requirements. The exception has been made for financing for Auto Sales merchants who are financing the vehicle loan, but not selling the vehicle. 

• The MCC code on the application needs to reflect 8999
• There must have an existing account with OpenEdge for the related car lot that the financing is being done for and these merchants should be related companies.
• The payment transactions must be for loans of car sales of a related dealership who we are doing business with and that relationship must be clearly distinguishable. 
• The finance company must provide a sample of the customer loan agreement.  
• The financing entity cannot be engaged in 3rd party, subprime or predatory practice lending. 

Terms and Conditions (Example purposes only! Adjust to suit your use case)

Terms & Services

Privacy Policy-
Any and All required information submitted on the website is secure 
and will not be used for any other purposes other than intended. 

Return/Refund Policy-
All refunds/returns are handled by management which is reachable by contacting the customer service number listed. 
Please note that all refunds are at the sole discretion of Management. 

Member Service Phone Number: xxx-xxx-xxxx