Salesforce Commerce Cloud

Salesforce Commerce Cloud is a cloud-based e-commerce platform that empowers businesses to create and manage personalized, unified shopping experiences across all digital and physical channels. It is a core part of the integrated Salesforce Customer 360 platform, which links customer data to other Salesforce Clouds like Sales, Service, and Marketing.

Key components of the platform include the Storefront Reference Architecture (SFRA) for building modern storefronts, the legacy SiteGenesis framework which can be maintained for existing clients, and a robust Order Management System (OMS) for centralized inventory and order fulfillment automation.

SFRA documentation provides an overview of the Global Payments integration with Salesforce Commerce Cloud (SFCC). It outlines the steps to configure Global Payments as the primary payment gateway. The integration supports various payment options, including credit cards, Apple Pay, Google Pay, and Gift Cards. SFRA is the ready-made starter kit Salesforce provides to quickly build modern online stores that look great and perform well on phones and other devices. It gives developers a clear, modular blueprint to build upon, which makes the site easier to customize and cheaper to maintain over time.

SiteGenesis documentation provides an overview of the Global Payments integration with Salesforce Commerce Cloud (SFCC). It outlines the steps to configure Global Payments as the primary payment gateway. The integration supports various payment options, including credit cards, Apple Pay, Google Pay, and Gift Cards.
SiteGenesis was the original framework used to build Salesforce online stores. It offered the first standard templates and core functions for early e-commerce sites, providing a complete digital solution before mobile-first design became the industry standard.

The OMS documentation provides integration steps for the Global Payments Gateway within Salesforce Order Management System (OMS). OMS handles the entire customer order journey, from purchase to delivery. It keeps track of all inventory across stores and warehouses and automates how orders are sent out, making options like picking up online orders in-store or managing returns simple and efficient.